Information We Collect

We collect information that you provide directly to us, including:

• Personal contact information (name, email, phone number)
• Health information relevant to therapeutic services
• Session notes and therapeutic progress records
• Payment information for billing purposes
• Communication preferences and scheduling information

How We Use Your Information

We use the information we collect to:

• Provide therapeutic services and maintain treatment records
• Schedule appointments and send service reminders
• Process payments and maintain billing records
• Communicate with you about your treatment
• Comply with legal and professional obligations
• Improve our services and client experience

Information Sharing

We maintain strict confidentiality and do not share your personal information except:

• With your written consent
• When required by law or court order
• To prevent imminent harm to yourself or others
• For insurance billing purposes (with your authorization)
• For clinical supervision or consultation (anonymized when possible)

Data Security

We implement appropriate security measures to protect your personal information:

• Encrypted storage of electronic records
• Secure, password-protected systems
• Limited access to authorized personnel only
• Regular security assessments and updates
• Secure disposal of physical and electronic records

Your Rights

You have the right to:

• Access and review your personal information
• Request corrections to inaccurate information
• Request limitations on use of your information
• Receive a copy of your therapeutic records
• File a complaint regarding privacy practices

Contact Information

For questions about this Privacy Policy or to exercise your rights, contact:

SIRKKA Clinical Hypnotherapy

• Email hazbo@sirkka.io (We typically respond within 24 hours)
• Phone +61 (0) 432 800 501 (Monday - Friday, 9am - 6pm)
• Location Llanarth NSW, Barton ACT, Hope Island Queensland